Refund and Returns Policy

AnglerStays.com does not process hotel bookings or product sales directly. All accommodation bookings are handled by Booking.com under their terms. All fishing gear purchases are handled by Amazon under their return policy. For issues with a booking, please contact the property via your Booking.com confirmation email.

Last updated: January 2026 | Applies to lodges & tackle shop products

🎣 Our philosophy: Fishing trips are weather-dependent. We protect both anglers and lodge owners with fair rules.

1. Fishing Lodge Bookings (10% AnglerStays fee)

• Free cancellation: Up to 14 days before check-in → 100% refund (minus Stripe fee 2.9%)
• 50% refund: 7-13 days before check-in → 50% refund
• No refund: Less than 7 days → No refund, but you can reschedule once within 6 months (subject to lodge availability)
• Weather / Bite cancellation: If lake is closed by authorities or dangerous weather warning, full credit for future stay
• AnglerStays fee (10%) is non-refundable after booking confirmation – covers Stripe + platform costs

2. Fishing Tackle Products (8% fee, 10 currencies)

Prices shown in USD, EUR, GBP, RON lei, CAD C$, AUD A$, JPY ¥, BRL R$, NOK kr, NZD NZ$ – You get 92% after sale.

• New, unused tackle: 30-day return for full refund (buyer pays return shipping)
• Defective / wrong item: 100% refund including shipping – shop owner covers return
• Used / opened lures, lines: No return for hygiene/safety reasons (hooks, soft plastics)
• Boats, Kayaks, Electronics: Must be in original packaging, unused. 14-day return window due to size
• Refund processing: 3-5 business days via Stripe to original payment method

3. How to request refund

Email admin@anglerstays.com with: Booking ID / Order ID + Reason + Photos if defective. We mediate between angler and lodge/shop owner within 48h.

4. Amazon Affiliate Products

Products bought via Amazon (tag anglerstays-20) follow Amazon’s return policy (30 days). AnglerStays does not handle those returns – contact Amazon directly.

5. Chargebacks

Please contact us before chargeback. Chargebacks incur $15 fee + Stripe dispute fee. We protect honest anglers and owners.

Questions? admin@anglerstays.com — We’d rather get you back on the water than argue about refunds.